Superior Family Twin Room
- 2 Single beds
Hotel · Cartagena · Bolivar
Sophia Hotel By Oxohotel
A 16-room boutique hotel overlooking Plaza de la Aduana in Cartagena's historic district, with a rooftop pool and a relaxed, modern take on colonial style.
- Rooftop pool with plaza views
- Central historic district location
- 24-hour reception and room service
8.6
Great
409 reviews
Booking.com 8.6 · 409 reviews
About
Sophia Hotel By Oxohotel
Sophia Hotel By Oxohotel sits right on Plaza de la Aduana, putting the heart of Cartagena's walled city at your doorstep. With just 16 rooms, the hotel keeps a boutique, personal feel, while amenities like the rooftop pool, on-site restaurant, and round-the-clock reception add the conveniences you'd expect from a five-star address.
The interior balances modern comfort with colonial character. Rooms are described as reasonably sized and beautifully designed, many with city or courtyard views, and the public spaces include a lounge, sun terrace, and a restaurant serving à la carte breakfasts. It's a compact property, but one that packs in a good deal of charm and service.
- No smoking on site
- Free Wi-Fi in public areas
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
In brief
What works, what to weigh
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Strengths
5 reasons to book- Prime location in the historic center — Right on Plaza de la Aduana, a short walk to the Clock Tower, San Pedro Claver church, and the main sights of the walled city.
- Rooftop pool with plaza views — Guests repeatedly praise the rooftop pool and its outlook over Plaza de la Aduana, describing it as a great spot to unwind.
- Friendly, attentive staff — Multiple reviews highlight the warm and accommodating service, from helping with bags to offering local recommendations.
- Spotless, well-designed rooms — Rooms are described as clean, beautifully decorated, and well equipped with air conditioning, coffee machines, and some with balconies or courtyard views.
- Great breakfast included — Guests praise the à la carte breakfasts with fresh fruit, omelettes, and varied selections, all served in a small on-site restaurant.
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Worth weighing
4 to weigh- Small hotel, limited facilities — With only 16 rooms and a compact restaurant, the hotel offers an intimate stay but lacks the scale and range of amenities of larger properties.
- No on-site parking — Parking is not listed among the amenities, so guests arriving by car will need to arrange parking nearby.
- Airport transfer is paid — A paid airport shuttle is available, so transfers are an extra cost rather than a complimentary perk.
- Check-in window ends at midnight — Check-in runs from 15:00 to 23:59, so late-night arrivals after midnight may face restrictions.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double Room
- 1 Double bed
- Courtyard view
- Shower
- Air conditioning
Junior Suite
- 1 King-size bed and 1 Sofa bed,2 Single beds
- Shower
- Coffee machine
- Air conditioning
Superior Deluxe Double Room
- 1 King-size bed
- City view
- Shower
- Coffee machine
- Air conditioning
Suite
- 1 King-size bed
- Shower
- Coffee machine
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- Safe deposit box
- No smoking on site
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Coffee shop
Pool & Wellness
- Rooftop pool
- Pool with view
- Sun terrace
- Spa & wellness centre
- Massage (back, head, full body, foot)
- Yoga class
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Express check-in/ -out
- Paid airport shuttle
Business & Events
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Mini-bar
- Flat-screen TV
- Coffee machine (in select rooms)
- Balcony (in Suite)
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 409 reviews
Booking.com · 8.6 · 409 reviews
8.6Verified guest“Breakfast was served in a small restaurant, which suited the scale of the hotel fine.”
8.6Verified guest“The rooms were a good size and beautifully decorated, with a lovely view over the inner courtyard. The location is extremely close to the Clock Tower, the center, and the historic district.”
8.6Verified guest“Our room was tidy, and the L-shaped sofa and strong air conditioning made for a very comfortable stay.”
8.6Verified guest“Breakfasts were a highlight—fresh fruit, omelettes, and a varied selection, all well prepared. The double room held its temperature well, and the location was superb, just a short walk from a Catholic church and the heart of things.”
8.6Verified guest“The rooms were spotless and breakfast was included. The sunset view was beautiful. The location is central and fantastic—close to a grocery store, plenty of good bars, and other neighborhoods.”
8.6Verified guest“The staff were friendly and accommodating throughout our stay.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Plaza de la Aduana: The hotel sits right on this historic plaza, a lively square in the old city with colonial architecture and a relaxed atmosphere.
Clock Tower: A short stroll from the hotel, the Clock Tower marks the main gateway into the walled city and is a natural reference point for exploring.
San Pedro Claver Church: Within easy walking distance, this church and its adjacent museum are among Cartagena's most significant colonial landmarks.
Calle 32 No. 4-45 Plaza De La Aduana, Cartagena, Bolivar, 00000, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 16 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59. Check-out is by 12:00.
Does the hotel have parking?
Parking is not listed among the hotel's amenities, so you'll need to arrange parking nearby if you're driving.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available on site.
Is breakfast included?
Guests frequently mention that breakfast is included, served in the hotel's small restaurant with à la carte options.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available. It's not complimentary, so expect an additional charge.
Does the hotel have a pool?
Yes, there is a rooftop pool with views over Plaza de la Aduana, along with a poolside bar.
The bottom line
For travellers who want to be in the middle of Cartagena's historic action, Sophia Hotel By Oxohotel delivers a polished, personal stay. The rooftop pool and attentive staff set it apart, while the small size keeps things quiet—just keep in mind there's no parking and airport transfers cost extra.
8.6A boutique five-star in the walled city, best for those who prioritise location and personal service over sprawling amenities.
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